Why have I received the wrong issue/s?
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We will replace all your issues with the correct copies. In order for us to arrange for a replacement, send back the wrong(s) issues and contact our Customer Care Team via the Customer Care hotline or email. If you email the team, please include your name and subscription reference in the subject line.
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- For subscribers starting with issues 2, 3 or 4, with your first delivery you will receive 2 issues (1 FREE) with Yarn, a Yarn Bag, a Travel Bag and a Hook Wrap. For subscribers starting at issue 1, please note that you will receive issue 1 with your first delivery and with your 2nd delivery you will receive 2 issues (1 FREE) and the above gifts.
- Issue 1 comes for the special price of £0.99 (€1.50/A$2.95/R9.95), Issue 2 at £1.99 (€3.50/A$4.95/R19.95) and Issue 3 onwards at £2.99 (€4.99/A$7.95/R29.95).
- If you choose to pay by Direct Debit or Debit / Credit Card, you will receive a Crochet Tidy with your 2nd delivery (or with your 3rd delivery for subscribers starting with issue 1). Please note, ROI customers are unable to pay by Direct Debit.
- With your 3rd delivery, you will receive a Complete Evening Scarf Kit as a special gift. For customers starting with issue 1, this will be delivered with your 4th delivery.
- Thereafter you will receive 4 issues packed together every four weeks at the price of £2.99 (€4.99/A$7.95/R29.95) per issue (free postage and packaging).
- As a subscriber, you will automatically receive binders as they become due at £4.99 (€9.50/A$14.95/R49.95) each.