I have not received all my issues, how can you help?
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Our Customer Care Team can resolve this for you either over the phone or by email. If you email the team, please include your name and subscription reference in the subject line.
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- For subscribers starting with issues 2, 3 or 4, with your first delivery you will receive 2 issues (1 FREE) with Yarn, a Yarn Bag, a Travel Bag and a Hook Wrap. For subscribers starting at issue 1, please note that you will receive issue 1 with your first delivery and with your 2nd delivery you will receive 2 issues (1 FREE) and the above gifts.
- Issue 1 comes for the special price of £0.99 (€1.50/A$2.95/R9.95), Issue 2 at £1.99 (€3.50/A$4.95/R19.95) and Issue 3 onwards at £2.99 (€4.99/A$7.95/R29.95).
- If you choose to pay by Direct Debit or Debit / Credit Card, you will receive a Crochet Tidy with your 2nd delivery (or with your 3rd delivery for subscribers starting with issue 1). Please note, ROI customers are unable to pay by Direct Debit.
- With your 3rd delivery, you will receive a Complete Evening Scarf Kit as a special gift. For customers starting with issue 1, this will be delivered with your 4th delivery.
- Thereafter you will receive 4 issues packed together every four weeks at the price of £2.99 (€4.99/A$7.95/R29.95) per issue (free postage and packaging).
- As a subscriber, you will automatically receive binders as they become due at £4.99 (€9.50/A$14.95/R49.95) each.